Help Centre

FAQ

Quick answers about our products and how to get them.

Products

Which KleanUp product should I use on non-stick pans?

Use the Sponge Scrubber or Sponge Wipe on non-stick and delicate finishes. Save the Steel Scrubber for stainless steel, cast iron, and baked-on grime. [Check this matches your product guidance.]

How do I care for my Microfibre Cloth?

Rinse or wash it in warm water and let it air dry. Skip fabric softener, which clogs the fibres and reduces cleaning power. [Adjust to your care instructions.]

How often should I replace my scrubber or sponge?

[Add your recommendation, e.g. how long each product typically lasts with daily use.]

Who makes KleanUp?

KleanUp is a project of Sapphire Solutions, made for modern kitchens that value quality and hygiene. Read our story on the About Us page.

Buying & enquiries

Can I buy KleanUp products on this website?

This website is our product catalogue, so orders can’t be placed here. To ask about any product, tap Enquire About This Product on its page or send us a message from the Contact page. Our team will help you get it.

Where can I buy KleanUp products?

[Where customers can buy: e.g. shops, supermarkets, or cities.] If you can’t find a product near you, contact us and we’ll point you to the nearest seller.

Why aren’t prices shown on the website?

We share current prices on request. Send us an enquiry with the product you’re interested in and we’ll get back to you with details.

How soon will you reply to my message?

We reply during our working hours, [e.g. Monday to Saturday, 10am–6pm], usually within [1–2 working days].

Wholesale

Do you offer wholesale or bulk pricing?

[Yes / No, plus minimum order details.] Get in touch through our Contact page.

How can I become a KleanUp distributor?

Choose “Become a distributor” on our Contact page form and share your business name, city, and the areas you cover. Our team will review it and contact you.

Still have a question?

Our team is happy to help with products, wholesale, and anything else.